Nova Networks Managed Services Network Management
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Download this file (network-management.pdf)Nova Network Management

Your Network is the Backbone of Your Business.

Networks provide the indispensible infrastructure essential to employee productivity and customer service.

Challenges include maximizing the performance of your network appliances such as routers, switches and wireless devices while keeping up with rapidly advancing and converging technologies. Preventing major disruptions is key to your organization.

NOVAcare is a robust suite of managed services to ensure your network, servers and services are available and secure when they are supposed to be: 24/7 - allowing you to focus on your core business while we focus on ours: your network.

Delivered from Nova's 7x24x365 staffed Network Operations Centre (NOC), NOVAcare offers fast response, deep expertise, ITIL® based process, and technology to deliver innovative services of exceptional quality.

NOVAcare Network Management is offered in 4 levels:

  • Monitoring and alerting on network thresholds, processes and hardware
  • Incident and problem management
  • Administration and critical patching
  • Change management

You choose what best meets your needs or talk to us about customized network services.

A secure, reliable WAN/LAN network that allows growth and optimal delivery with minimal interruption requires state-of-the-art monitoring, expertise and fast response. Let NOVAcare look after the day-to-day care of your network devices.

Nova's highly skilled network specialists and state-of-the-art technologies assure pro-active maintenance and high availability through preventative actions that minimize down-time and system failures. By monitoring thresholds such as traffic throughput and device performance, we can optimize delivery. By capitalizing on proactive trend analysis and rich analytics and reporting, capacity planning and root problem resolution is enhanced.

Benefits

  • Improved performance, availability and security
  • Cost containment and reduced Total Cost of Ownership
  • 24/7 access to expert application resources
  • Allows you to focus on your core business
  • Leverage industry expertise - not on your payroll
  • Improved employee productivity
  • Single point of contact and end-to-end problem ownership
  • Immediate access to ITIL® process discipline
  • Compliance with security laws and standards

ITIL® and IT Infrastructure Library® are Registered Trade Marks of the Office of Government Commerce in the United Kingdom and other countries